Salesforce Cloud Solutions

Enabling Business Transformation with Salesforce Cloud Solutions

Salesforce’s cloud solutions make it possible to transform how your business operates, focusing & revolving around your customers.
We provide end-to-end services enabling you to take advantage of all the Salesforce cloud solutions & products.

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    Advisory Services

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    Technology Consulting

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    Implementation

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    Integration

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    Data Migration

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    Administration & Support

Sales Cloud

With an array of cloud-based tools, build a 360 view of customers for your field employees, find new customers with ease and grow your business faster.

Our services help you get more closures and witness a jump in productivity.

  • Improve your lead management by better tracking and insights from social channels
  • Improve forecast accuracy and enhance your sales strategy
  • Make sales intelligence work for you with real time dashboards
  • Improve collaboration and communication between employees and customers

Marketing Cloud

Know your clients before you market and don’t let any customer interaction go waste.

We work with you in myriad ways to create 1:1 customer journeys across all possible touch points.

  • Integrate Salesforce Marketing Cloud tools such as Radian6 for social media monitoring and digital marketing to launch targeted campaigns
  • Ensure delivery of exceptional brand experience across email, mobile, social, web and more
  • Extend your digital marketing strategy by going cross channel
  • Enable automation of social workflow to make the social conversations work for you

Service Cloud

With Service Cloud, provide a more responsive, intuitive, flexible, intelligent and active customer service 24x7 and heighten your customers’ satisfaction.

By making the right tools available, we simplify support and managed services to make every interaction profitable.

  • Maintain conversation with customers across channels
  • Enable your employees to excel in customer service with features such as Omni-Routing, Snapins and Live Agent
  • Maximize employee productivity and experience, with Lightning Console and Communities.
  • Keep track of your KPIs with Service Wave Analytics to make your team revolutionize customer service

Community Cloud

The Community Cloud tackles anything, anywhere, anytime with collaboration tools from Salesforce.

We expedite your processes and empower your customers, partners and employees by unifying multiple communities and sharing business data, all within a single platform.

  • Integrate your business by connecting your employees, resellers, distributors, partners, suppliers, vendors, experts and agencies with all who matter.
  • Ensure each user gets the required and recommended personalized content
  • Free your teams and agents to focus on more strategic work, while customers help others and themselves in a self-service environment.
  • Build your custom branded online community, integrated with Salesforce product clouds and incorporate relevant apps, data and rich social features.

Analytics for Salesforce

We deliver Reliable, Actionable, Mobile-First Salesforce Intelligence (BI). Our team is well equipped to help you transform the way your company chooses, collects, unifies and analyzes customer information and other datasets.

With a Robust business intelligence & analytics strategy in place, we help you bring out the most from your data and derive maximum business benefits.

  • Custom Analytics & Reports, Wave Analytics and Lightning Reports
  • Build custom reports and dashboards
  • Facilitate data visualization to open up new frontiers
  • Explore the information to spot trends
  • Visualize key performance indicators
  • Provide deeper visibility into your business to take immediate actions
  • Help visualize the insights in real time using Lightning Experience and turn them into action.

SteelBrick Quote-to-Cash

Configure, Price, Quote (CPQ) Solution

Simplify and streamline the complex system of Quotes, Proposals, and Invoices with SteelBrick.

We work with you to efficiently integrate and customize the CPQ experience for fast and error free transactions. We configure unique solutions for your customers by utilizing the full feature set of the product such as rule configuration, dynamic pricing, applying discounts, proposal, order and invoice generation, integrated payments, subscriptions, reports, alerts and integration of third party apps.

Chatter

Build Your Enterprise Social Network

 Salesforce Chatter is a rich social collaboration platform that connects your employees and makes their work more efficient.

We help you configure and rollout Chatter, and utilize it efficiently to meet your needs. With applications built on the Force.com platform, we help you add capabilities to it. We make the best use of features such as following data, profile based rollout, record approval, integration of apps, group creation, knowledge sharing, use of Files Connect etc. to help you stay ahead.

Ready to get started?

CloudChillies team of Salesforce Experts is ready to help you maximize the benefits from your Salesforce investments. Talk To Us Now!